FAQ

FAQ

If you need to change or cancel your move for any reason, please try to give us at least 24 hours notice.
Our team will do everything to make your move as fast as possible. But you can help us to do it even faster. Please box up all loose stuff, have boxes ready in one spot, keep pets and kids out of the way.
It is customary to tip movers, but it is completely up to you. If you feel the movers worked hard and took care of you, then a tip is much appreciated.
This is very important thing you can do to speed up your move if you're using an elevator. Talk to your super or concierge and try to make sure to reserve it for your moving day. Using an elevator can actually take more time than the stairs if your movers have to compete with other residents for its use!
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As the world continues to be impacted by the COVID-19 pandemic, we remain committed to serving our communities and putting the safety of our customers and team members first.

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